Return and Refund Policy

At Bellezoe, customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help with a simple and hassle-free return and refund process.

Return Eligibility

Bellezoe offers free returns within 14 days of the date your order is delivered.

To be eligible for a return, your item must:

• Be returned within 14 days of delivery.
• Be unused and in its original condition.
• Include all original packaging, accessories, manuals, and documentation.
• Be free from damage caused by misuse, improper handling, or normal wear and tear.

Non-Returnable Items

The following items may not be eligible for return:

• Products that have been used, damaged, or altered after delivery.
• Items returned without their original packaging or missing parts.
• Products marked as final sale or non-returnable, where applicable.

How to Start a Return

To request a return, please contact our customer support team with your order number and the reason for your return.

Email: support@oraimo.shop

Phone: +1 303 629 0636

Our support team will provide return instructions and assist you throughout the process.

Return Shipping

Bellezoe provides free return shipping for eligible returns approved within our 14-day return period.

Please do not send items back without first contacting our customer support team for return authorization.

Refund Process

Once your returned item is received and inspected, we will notify you of the status of your refund.

If your return is approved:

• Your refund will be processed within 3 business days.
• Refunds will be issued to your original payment method whenever possible.
• Depending on your financial institution, it may take additional time for the refunded amount to appear in your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact Bellezoe immediately. We will work quickly to replace the item or issue a full refund at no additional cost.

Exchanges

If you wish to exchange your storage cabinet for a different model or size, please contact our customer support team. Exchanges are subject to product availability.

Order Cancellation

Orders may be canceled before they are processed for shipment. Once an order has been shipped, it can no longer be canceled, but it may qualify for a return under this Return & Refund Policy.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Bellezoe

Email: support@oraimo.shop

Phone: +1 303 629 0636

Address: 1212 Mariposa St, Denver, CO 80204, United States

Customer Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)